Joinery & shopfitting, Ossett, Wakefield
From owner-on-the-tools to a £2.6m order book
“I priced every job, ordered every sheet of ply and unlocked the workshop most mornings. Daniel’s first question was "what happens if you break your leg?" — and I didn’t have an answer.”
Martin Brindle, Managing Director
Martin ran a third-generation joinery firm the way his father had: from the front, on the tools, everything through him. Work was plentiful; capacity was one man wide. Over 22 months we moved estimating to a senior joiner with written pricing rules, installed the Weekly Helm on the workshop floor on Monday mornings, and gave the order book a single owner. Martin’s ODI score moved from 34 to 71. The firm now runs a second fit-out crew Martin has never personally supervised — a sentence he says he could not have imagined.
Figures client-reported; identity details lightly altered at the client’s request. Results depend on implementation.
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