Tenants
Renting, without the run-around.
Managed by the office you can walk into — viewings six days a week, deposits protected with TDS, and a repairs line that answers.
Applying
How a tenancy starts here
- View — accompanied, six days a week. Ask everything; the answers go in writing.
- Hold — a refundable holding deposit of one week’s rent takes the home off the market while referencing runs.
- Reference — income, previous landlord and Right to Rent checks, usually 3–5 working days.
- Sign & move — a compliant periodic tenancy, a photographed inventory, and keys with Meera’s number on the fob.
Rent in advance is capped at one month, and we advertise the rent we will accept — bidding above it is banned, and we don’t invite it.
Permitted payments
What you can be asked to pay — the whole list
Under the Tenant Fees Act 2019, these are the only payments a landlord or agent may take from a tenant in England.
| Payment | Cap | Notes |
|---|---|---|
| Rent | As advertised | Advance rent capped at one month. |
| Holding deposit | 1 week’s rent | Refundable; put towards your first rent or deposit on signing. |
| Tenancy deposit | 5 weeks’ rent | Where annual rent is under £50,000. Protected with the Tenancy Deposit Scheme within 30 days. |
| Late rent | Interest at 3% above base | Only once rent is more than 14 days overdue. |
| Lost keys / security | Reasonable cost, evidenced | Receipts provided. |
| Tenancy changes you request | £50 inc VAT | For example, a permitted change of sharer. |
| Early termination you request | Landlord’s actual loss | Never more than the rent to the end of your notice. |
Application fees, referencing fees, inventory fees, check-out fees, “admin” fees: all banned, and never charged here.
During the tenancy
When something breaks
Managed tenants report repairs to Meera directly — phone in office hours, email any time, and an out-of-hours number for genuine emergencies (no heating in January counts; a dripping tap on Sunday can wait until Monday, and we’ll say so kindly).
Inspections are at month three and then six-monthly, with notice, at times that work for you. They protect your deposit as much as the landlord’s house: problems photographed early are problems nobody argues about later.
Since May 2026 your tenancy is periodic — you can leave with two months’ notice at any time, and rent can only rise once a year with two months’ warning. Current homes to let are here.
Ellcott & Mayne · Harrogate
Looking for a rental?
Register what you need and we’ll ring you before the next suitable home reaches the portals — 01423 590 480.