4.9 out of 5 · 287 reviews
Reviews
Including the four-star ones. An agent showing you nothing but fives has edited the list.
★★★★★
Anna told us not to spend eight thousand pounds on a new kitchen because we would not get it back. The house sold in three weeks to the second viewer. I have never had an agent talk me out of spending money before.
★★★★★
Our buyer’s chain collapsed twice. Joe rang us every Friday for four months whether there was news or not, which sounds small and was not. We completed in March.
★★★★★
I chose them because the fee was printed on the website and nobody else’s was. It stayed 1.2% all the way through, including when they had to do a second set of photographs after the scaffolding came down.
★★★★★
Two flats managed since 2019. Rent lands the same day every month and Delia sends photographs after every inspection. The Renters’ Rights changes were explained to me in a letter I could actually understand.
★★★★☆
Very good on the sale, slightly slow to get the brochure printed. Gareth’s valuation was within four thousand pounds of what we achieved, which after three other agents guessed high, we appreciated.
★★★★★
They handled my mother’s house with a lot more care than I expected, including waiting until we had cleared her things before photographing. The probate valuation went to the solicitor without me having to chase it.
How we collect these. Every client gets one request, by email, a fortnight after completion, whether the sale went well or badly. We do not chase, we do not offer anything for a review, and we do not take them down. The 4.9 average is across all 287.
The numbers behind them
What we measure, and what it says
Figures cover the twelve months to 30 June 2026 across both offices, sales only. We publish the fall-through rate because it is the number most agents will not give you when asked.
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