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FAQS / TEN STRAIGHT ANSWERS

Questions owners actually ask

Collected from fourteen years of first meetings. If yours isn’t here, ask it on the free call — the answer will be just as straight.

What does business coaching actually involve?

Structured, regular working sessions built around your numbers and a 90-day plan — not motivational chats. Your coach reviews your figures before every session, one real problem gets worked each time, decisions are minuted and actions carried forward until done. See the Fellside Method for the full arc.

How much does it cost?

One-to-One coaching is £850/month, the Boardroom is £495/month, Kickstart 90 is £2,950 one-off, workshops from £95 — all plus VAT, all on the pricing page. No 12-month tie-ins on coaching; three months’ notice either way.

How is a coach different from a consultant?

A consultant does the work for you and leaves with the know-how. A coach builds the discipline in you and your team, so it stays. We’re deliberately the second kind — though our coaches’ operator backgrounds mean sessions get very specific, very quickly.

Is coaching regulated? What are your qualifications?

Coaching is unregulated in the UK, which is why voluntary accreditation matters. Fellside is an EMCC organisational member; individual coaches hold EMCC (Practitioner/Senior Practitioner), ICF (ACC/PCC) and ILM Level 5–7 credentials — listed on each coach’s page — alongside the thing we hired them for: having run real companies.

We’re outside Manchester. Can you still coach us?

Yes. Around a third of clients are coached fully remotely, from Carlisle to Lincoln. Boardroom groups and workshops are in-person at Blossom Street; one-to-one coaching works either way.

How quickly should we expect results?

Pricing and cash moves usually show within a quarter; structural changes (managers, delegation, owner hours) take two to four. Clients who implement average +31% net profit within 18 months — client-reported, and dependent on you actually doing the actions between sessions.

What if it isn’t working?

We say so first. Coaching is rolling-monthly with three months’ notice, and the 90-day review exists precisely to ask "is this paying for itself?" out loud. A coaching relationship kept alive by politeness helps nobody.

Do you take equity or success fees?

No. Fees are flat, published and invoiced monthly. We have no stake that could bend the advice.

Can you coach my management team, not just me?

Yes — several One-to-One engagements alternate owner sessions with leadership-team sessions, and the First Five Hires workshop runs in-house. It’s scoped at the Survey Session.

How do I start?

Book the free 90-minute Survey Session. Bring your last year-end and an open mind; leave with an honest read of the terrain and a first route card. No obligation, and no follow-up pestering — one email, then it’s your move.

THE FIRST STEP

Walk the first mile with us. Free.

A 90-minute Survey Session at Blossom Street or on video: your numbers on the table, an honest read of the terrain, and a first route card to keep — whether or not we ever meet again.

NO OBLIGATION · NO FOLLOW-UP PESTERING · EST. 2012

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