Terms of Service

These terms apply when you use https://seed-light.com (the "site") or engage Seed Light ("we", "us") for any service. By using the site or hiring us, you agree to these terms. If you do not agree, please do not use the site.

About us

Seed Light (SEED LIGHT PLT, SSM No. 202504001688, LLP0043191-LGN) is a digital agency based in Bayan Lepas, Pulau Pinang, Malaysia. We design and build websites and run digital marketing for small businesses.

Using the site

You may use the site for lawful purposes only. You agree not to misuse it, attempt to break or overload it, copy its content for resale, or use it in any way that harms us or other visitors. The guides and resources we publish are free to read and use for your own business, but they remain our work and may not be repackaged or sold.

Quotes, proposals and pricing

Prices shown on the site are starting guides, not fixed quotes. The price for your project is the one set out in the written proposal we send you, which is valid for 30 days unless stated otherwise. A project is confirmed once you accept the proposal and pay the agreed deposit.

Payment

Unless your proposal says otherwise, projects are invoiced with a deposit to start and the balance before the work goes live. Ongoing services, such as marketing or care plans, are billed each month in advance. Invoices are due within the period stated on the invoice. Work may be paused on overdue accounts.

Your responsibilities

To deliver on time we need your input: content, images, access and timely feedback. You confirm that anything you give us to use, such as text, logos and photos, is yours to use or properly licensed. If the project stalls because we are waiting on you, timelines may move.

Delivery and revisions

We aim to meet the timelines in your proposal, though dates are estimates and depend on timely feedback and any third parties involved. Each stage includes the rounds of revisions stated in your proposal. Extra rounds or new requests outside the agreed scope may be quoted separately.

Ownership

Once your project is fully paid, you own the final website and the custom work we produced for it. We may keep our own tools, templates and know-how, and reuse them on other projects. Unless you ask us not to, we may show the finished work in our portfolio and marketing.

Third-party services

Projects often rely on third-party platforms and tools, such as hosting, domains, payment gateways, email and advertising networks. Those services have their own terms and fees, which are your responsibility, and we are not liable for their downtime, changes or decisions.

Warranties and liability

We put real care into our work, but the site and our services are provided on an "as is" basis without guarantees of specific results, such as rankings, traffic, leads or sales, which depend on many factors outside our control. To the extent allowed by law, our total liability for any claim is limited to the fees you paid us for the service that gave rise to it, and we are not liable for indirect or consequential loss.

Termination

Either of us may end an ongoing service with reasonable written notice as set out in your proposal. Fees for work already done, and for the current billing period, remain payable. We may suspend or end service if these terms are seriously breached.

Governing law

These terms are governed by the laws of Malaysia, and any dispute is subject to the jurisdiction of the Malaysian courts.

Changes

We may update these terms from time to time. The current version always lives on this page, with the date shown above. Continued use of the site after a change means you accept the updated terms.

Contact

Seed Light, Level 3A, Jalan Tun Dr Awang, 108, L3A-2, Relau, 11900 Bayan Lepas, Pulau Pinang, Malaysia. Email: hello@seed-light.com. Phone: +60 16-411 9138.