website maintenance malaysia
Website maintenance with prices on a public menu
Seed Light maintains websites on a flat annual care plan covering three small edits monthly, security update passes, uptime checks and backup verification. Anything bigger is priced on a public menu, so you always know the cost before you ask, with 24 to 48 hour turnaround.
RM600/yr
Care plan
24-48h
Turnaround
RM40+
Menu jobs
Uptime, 90 days
0.00%
What you get
Maintenance with all prices up front
Most maintenance is a mystery retainer and a developer who stops replying. Ours is the opposite. You get a flat annual package, a public menu for everything bigger, and a note after every job that proves it worked.
Annual care package
One flat annual fee covers up to three small edits each month, a monthly security update pass, uptime checks and backup verification. Care plan holders also get a standing discount on every menu item.
Menu-priced jobs
Anything bigger than a small edit has a fixed, public price. You see the exact cost before you ask, never a surprise invoice after the work is done.
Fast turnaround
Standard jobs are done in 24 to 48 hours, not chased for two weeks. When something genuinely cannot wait, same-day rush is available at a 50% surcharge.
Plain reporting
After every job you get a short note: what changed, where, and proof it works. No jargon, no padded hours, nothing you cannot question line by line.
Security and backups
A monthly security update pass, uptime monitoring and verified backups, so you find out your backups exist before the day you need one, not after.
Sites we did not build, welcome
Did the last developer build your site and then go quiet? We take it over after a quick audit, so you finally have a team that replies. WordPress and static sites are both fine.
The stack
We look after the platforms you run on
WordPress, WooCommerce, Shopify and the page builders behind them, kept fast, secure and up to date.
The problem
Sound familiar?
- Your site has not been updated since the developer vanished.
- Every tiny text change means chasing someone for two weeks.
- You have no idea if backups exist until the day you need one.
- Maintenance quotes arrive as mystery lump sums you cannot question.
None of this is your fault. It is what happens when a website is treated as a design project instead of a sales tool.
How it works
From audit to a site that stays current
- 01
Audit and onboard
Days 1-2We look over your site so we know exactly what we are taking responsibility for, set up access, confirm a working backup, and agree the care plan or first menu job.
- 02
Monthly care
Every monthEach month we run your three small edits, a security update pass, uptime checks and backup verification, then send a plain note on what was done.
- 03
Request a job
AnytimeNeed something bigger? Pick the line off the menu or send the request. You see the fixed price before you approve it, so there is nothing to negotiate after.
- 04
Fast turnaround
24-48 hoursWe make the change, test it, and report back what changed with proof it works. Standard jobs land in 24 to 48 hours, same-day if it is a rush.
What you get
Every project includes
Prices you see first
Every common job has a fixed, public price, so a quote is never a mystery.
Answered within 48 hours
Support requests get a reply within two working days, usually much faster.
Proof after every job
A short note showing what changed and that it works, never padded hours.
Backups you can trust
Verified backups and uptime checks, so you know they exist before you need them.
No retainer lock-in
Stay on the annual plan or pay per job. Either way you are never tied in.
Rush when it matters
When something genuinely cannot wait, same-day turnaround is available.
How we work
Three rules that keep it honest
Maintenance goes wrong when the prices are hidden and the contract traps you. We do the opposite on both.
Prices you can see
Every common job has a fixed price you can read before you ask. Almost no competitor will publish theirs. Owners hate mystery quotes because they lead to surprise invoices.
24 to 48 hour turnaround
Small changes should not take two weeks. Standard jobs are done in 24 to 48 hours, with same-day rush when something truly cannot wait.
No lock-in
The care plan is yearly, not a contract you cannot escape. Your site, your accounts, your backups stay yours. Cancel anytime and keep everything.
How we compare
Why owners switch to a public menu
| What you get | Mystery retainer | Disappeared developer | Seed Light |
|---|---|---|---|
| Prices published up front | |||
| Turnaround on a small edit | Unclear | Two weeks, if ever | 24-48 hours |
| Backups you can verify | Maybe | Checked monthly | |
| Report after each job | |||
| Lock-in contract | Monthly retainer | You are stuck | None, yearly |
| Security update passes | Extra cost | Included | |
| You own your accounts | Sometimes | They hold the keys |
Pricing
The whole menu, in public
No retainer you cannot question. Take the annual package for ongoing care, or pay per job off the menu. Either way the price is fixed before work starts. Package holders get 10% off every menu item.
Care plan
RM600
per year
A small site that needs to stay live, safe and current without a monthly retainer.
- Up to three small edits every month
- Monthly security update pass
- Uptime checks and verified backups
- Email and WhatsApp support, 48-hour response
- 10% off every menu item
Menu jobs
From RM40
per job
One-off changes when you want a fixed price for the exact task, no retainer attached.
- Single text edit, RM60
- Image swap with optimisation, RM80
- New section, RM240
- New template page, RM480
- On-page SEO refresh for one page, RM240
Hourly
RM150
per hour
Larger or one-off work that does not fit a menu line, billed by the hour with no markup.
- One-hour minimum, billed in real time
- For custom fixes outside the menu
- Quoted as an estimate before we start
- Maintenance on sites we did not build
- Same-day rush adds 50%
Maintaining a site we did not build is fine, after a quick audit so we know what we are taking on. WordPress and static sites both work. Heavily customised builds get a custom quote.
See the full pricing page.
By the numbers
Proof, not promises
Honest answers
The questions you are probably asking
Why is your pricing public?
Because mystery quotes are why business owners distrust agencies. Our menu lists fixed prices for the most common jobs: text edits, image swaps, new sections, new pages, SEO updates. You know the price before you ask. Almost no competitor will publish theirs.
What does the annual package include?
A flat annual fee covers up to three small edits a month, a monthly security update pass, uptime checks and backup verification, with email and WhatsApp support on a 48-hour response. Care plan holders also get a standing discount on every menu item.
Can you maintain a site you did not build?
Yes, after a quick audit so we know what we are taking on. WordPress and static sites are both fine. It is one of the most common things people come to us for, when the last developer went quiet.
FAQ
Straight answers
Most agencies bill a monthly retainer. Seed Light charges a flat annual fee for the essentials plus fixed menu prices for bigger jobs, which suits small sites that need reliability without a monthly retainer. The pricing section shows the menu.
Yes, after a quick audit so we know what we are taking responsibility for. WordPress and static sites are both fine. Heavily customised builds get a custom quote.
A text change, an image swap or a link update: anything that takes under fifteen minutes. The menu covers everything larger with a fixed price, so the line is never a surprise.
Support requests get a response within 48 hours, usually much faster. Same-day rush work is available at a 50% surcharge when something genuinely cannot wait.
Want to talk it through?
Fifteen minutes, honest advice, no pitch deck. If we are not the right fit, we will say so and point you somewhere better.
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