Web Design in Penang Built to Grow Enquiries

Yes. We are based in Penang, so a face to face session for the kickoff or the handover is easy to arrange on the island or across in Butterworth. Everything else runs on shared project files and scheduled calls, which keeps the record of every decision in one place.

The structure of the site decides that. Where both sides of the water are genuinely served, each gets its own page with its own content instead of a list of place names on the contact page. We agree which places belong on the site before design starts.

Sometimes. We look at how it is built, how it performs and whether the pages match what people search for. If it can be improved without a rebuild we say so, and the review costs the same either way. Where it is worth keeping, a website redesign is the smaller project, and it has its own Penang page.

The scope decides it: page count, whether the design is custom or built on a template, whether the site sells online, who writes the copy and supplies the photography, and which systems it must connect to. We settle those on a call, then send an itemised quote. Our pricing page explains how each factor moves the figure.

Two to three weeks for a business site once the content is ready, and longer where a store or custom feature is involved. Photographs and sign-off are the parts that slip, so we agree those dates during the scope call and follow them up.

Yes. Seberang Perai and Butterworth clients get the same process as anyone in George Town or Bayan Lepas, and meetings there are straightforward. Where a business genuinely serves both sides, the site is structured so each area has real content of its own.

We plan the structure, the headings and the key messages as part of the project, and full page by page copywriting can be added when you would rather we handled all the writing. Either way you read and approve every page before it goes live.

Yes. It is built so ordinary edits such as text, images, opening hours and a new service page can be done by your team. You get a live walkthrough and a recording of it. Anything structural we are happy to do for you.

Hosting is set up in your name, and where a site is being replaced we move it across so email keeps working through the change. Both the domain and the hosting account stay yours, with the logins handed to you at launch.

Thirty days of fixes. Anything that behaves differently once real visitors arrive is corrected in that window without a charge. After that a care plan covers updates and backups, or you can leave the site alone and call us when you need something.

Yes. We are in Relau, near Bayan Lepas, and we have worked with Penang businesses since 2017. You can meet us, and most projects still run on calls and shared files because that is faster for both sides.