
Shoppers reach the delivery screen, then leave without ordering.
ecommerce website design penang
Seed Light builds ecommerce websites in Penang. We design items, checkout, payment, delivery and tracking, then test a full order from product page to email receipt.



The stack
Platforms behind the store
Where we work
We plan ecommerce web design to reflect shopper expectations and delivery areas throughout Penang.
We also work with businesses in Gelugor, Jelutong, Tanjung Bungah, Bukit Mertajam, Seberang Jaya and Balik Pulau.
Our office is in Relau, on the island. Get directions on Google Maps, or book a call and we will come to you.

A shop with a counter here can offer collection alongside delivery, with ready times set so an order is only marked ready once somebody has actually picked it.
Businesses based in this area

A Bayan Lepas store can show its real despatch cut-off at checkout, so the order page states when an available delivery option can begin.
Businesses based in this area

Where a business runs a small local delivery round, that can sit in the checkout as its own option with its own rate and its own delivery window.
Businesses based in this area

Air Itam collection appears only when stock is ready for pickup, so checkout does not offer an item that cannot be supplied there.
Businesses based in this area

A store selling to guests staying nearby can offer delivery to an address given at checkout, with a date field so the parcel arrives while they are still there.
Businesses based in this area

Mainland delivery is configured as its own rule where the courier prices it differently, and stock held on that side is counted separately in the store.
Businesses based in this area
Common problems
These online shopping problems make it harder to find products, buy on phones and finish orders.

Shoppers reach the delivery screen, then leave without ordering.

Popular products are buried where shoppers rarely find them.

The buy button falls outside the screen on smaller phones.

The website takes orders for stock sold over the counter yesterday.

Staff copy every order into several different systems by hand.
Where we start
Fix the biggest problem first
We prioritise the issues most likely to affect leads, sales or wasted time instead of trying to change everything at once.
What we build

Launch a store that accepts customer orders.

Build a clear catalogue for easy browsing.

Streamline the journey from cart to payment.

Share buyer actions with marketing tools.

Tune product pages for active searches.

Pass new orders into business systems.
What matters
Platform choice affects cost, flexibility and ongoing management long after launch. We select the system around the store's actual requirements rather than choosing from popularity alone.
FPX and local gateways
Use payment methods familiar to buyers.
Full cost comparison
Include subscriptions, apps and fees.
Catalogue size considered
Plan around products and variants.
Who runs the platform
Match upkeep to your team's capacity.

Trust needs to continue from the product page through payment. We make important buying information visible at the right moments so customers are not surprised by costs or conditions later.
Useful product photos
Show enough detail to reduce uncertainty.
Why it matters first
Explain value before technical details.
Reviews where buyers need
Place feedback near purchase controls.
Stock and delivery upfront
Set expectations before checkout.

Customers can find and buy from the store wherever delivery is available. We support that reach with product pages that explain the offer clearly and give search engines useful information about the catalogue.
Useful category content
Support product discovery with guidance.
Practical catalogue filters
Make large ranges easier to browse.
Product structured data
Mark key commerce information clearly.
Tidy e-commerce URLs
Control filter-generated page addresses.

Marketplaces can provide reach, but their fees reduce the value of every order. An owned store creates another sales channel where pricing, customer experience and future communication stay under your control.
Direct customer ownership
Keep access to people who buy from you.
Reduce marketplace fees
Protect margin through direct selling.
Repeat customer follow-up
Reach past buyers when relevant.
First-party email database
Build an audience outside marketplaces.

Case studies
Real client projects, each with its own case study page, shown beside demo concepts built to show our approach across different industries.
100+
Brands worked with
28,441+
Leads generated
$4.1M+
Sales generated for clients
Up to13x
Return on Meta ad spend
Tallied from client ad accounts and store reports. See the numbers on our results page.
How it runs
We review products, payments and delivery.
We plan the catalogue, shopping pages and tools.
We design product pages and a simple buying path.
We build the store, checkout and key links.
We test purchases, connect accounts and launch.
What to compare
| What you get | Seed Light | Other competitors |
|---|---|---|
| Which platform fits the way we sell? | Shopify or WooCommerce, chosen with you | Providers often favour one platform, so ask why |
| Is the product data structured properly? | We structure it before launch | Product data is often left for you to load |
| Are payment and shipping rules included? | Set up and configured for you | Payment and shipping is often quoted apart |
| Is checkout tested on real devices? | Tested end to end on real phones | Testing is often desktop only, so ask |
| Is ecommerce SEO included? | Category and product pages covered | Product and category SEO is commonly extra |
| Who handles integrations? | Stock, accounting and delivery connected | Integrations are often quoted per connection |
| Do we own the store and data? | Yours, in your own accounts | Some stores are built in the provider's account |
| Will our team receive training? | Recordings and a live session | Handover varies, so ask what you actually get |
Packages
Priced per build, not per month. Platform fees stay in your own account.
Small stores launching their first catalogue.
What's included
Growing stores with a larger catalogue.
What's included
Stores needing tailored account features.
What's included
Platform and gateway fees stay in your own name, so you keep the store. One-off project with optional ongoing support.
Swipe the table to compare all three.
| Detail | Starter storeYour first online store | Growth storeStores ready to sell more | Custom buildStores with large catalogues |
|---|---|---|---|
| What you get | |||
| Products loaded at launch | 30 | 100 | 500 |
| Starter covers home, shop, collection, product, cart, checkout, about and contact. | 8 | 12 | 20 |
| Designed from scratch, no templates | Included | Included | Included |
| Built for phones first | Included | Included | Included |
| Pages built to load fast | Included | Included | Included |
| Your photos, plus stock or AI images | Included | Included | Included |
| Sizes, colours and options | Included | Included | Included |
| Your product photos cleaned up and edited | Add-on | Add-on | Add-on |
| Banners and graphics for your store | Add-on | Add-on | Add-on |
| Platform and editing | |||
| Edit your site by chatting with ChatGPTBuilt by Seed Light | Included | Included | Included |
| Edit your own pages, no code | Included | Included | Included |
| What your site is built on | Custom WooCommerce or Shopify | Custom WooCommerce or Shopify | Custom WooCommerce or Shopify |
| Your web address and server, set up | Add-on | Add-on | Add-on |
| Checkout and sales | |||
| Card, online banking and e-wallet payments | Included | Included | Included |
| A checkout built to finish sales | Included | Included | Included |
| Delivery rates by weight or location | Included | Included | Included |
| Codes for promotions | Included | Included | Included |
| Privacy, terms, shipping and returns | Included | Included | Included |
| Included | Included | Included | |
| Extras like custom account areas | Add-on | Add-on | Included |
| Your site in more than one language | Add-on | Add-on | Add-on |
| Prices in more than one currency | Add-on | Add-on | Add-on |
| Trade and tiered pricing | Add-on | Add-on | Add-on |
| Reminders for abandoned carts | Add-on | Add-on | Add-on |
| Stock linked to your accounting | Add-on | Add-on | Add-on |
| Your shop till linked to the store | Add-on | Add-on | Add-on |
| Tracking and search | |||
| Category and product pages set for search | Included | Included | Included |
| Tracks visits and sales | Included | Included | Included |
| Shows how Google finds your site | Included | Included | Included |
| Tracks sales from Meta ads | Included | Included | Included |
| Your old store moved across | Add-on | Add-on | Add-on |
| How the project runs | |||
| Time to launch once content is ready | 1 to 2 weeks | 1 to 2 weeks | 2 to 4 weeks |
| Rounds of design changes | 3 rounds | 3 rounds | 3 rounds |
| After launch | |||
| Yours once paid in full | Included | Included | Included |
| Fixes and questions after launch | 30 days | 30 days | 30 days |
| Monthly updates, backups and edits | Add-on | Add-on | Add-on |
IncludedAdd-onAvailable at extra cost
Straight answers
What people ask before committing to a platform. Answered plainly.
Where to go next
Every stage of the e-commerce website design service is set out on its own page.
Who this is for
Anywhere a customer researches before they buy.
Let’s talk
Tell us what you want to grow or improve. We’ll reply within one working day with honest advice, even if we do not work together.
Prefer email or a call? hello@seed-light.com · +60 16-411 9138
Results so far
Results from real clients100+
Brands worked with
28,441+
Leads generated
$4.1M+
Sales generated for clients
Up to 13x
Return on Meta ad spend
Tallied from client ad accounts and store reports.
Monthly leads