Kuala Lumpur social media marketing agency that wins buyers

Then ask us what those two got wrong. You see the month before it starts, messages are answered the same working day, and the accounts are back in your name inside the first week.

Good. They approve the plan while we produce it, or they take the replies while we take the posting. We fit around whichever half they want to keep.

One month at a time. If a month was not worth it you end it, keep every photo and video we made, and take our access off the accounts yourself.

It plans the month, produces the photos, video and captions, publishes on schedule, answers the comments and messages, and reports the leads. Buyers here compare several suppliers at once, so the reply speed and the quality of the answer decide as much as the posts do.

In the last week of the month before it runs. That leaves time to read it properly, cut anything that does not fit and add whatever you have coming up. Finished posts come back again before anything is scheduled.

The same working day, and usually inside a couple of hours during office hours. A buyer messaging three suppliers at once tends to go with the first clear answer, so speed is treated as part of the work rather than an add-on.

We start by getting the accounts back under your own business, then agree the answers and the first month's plan. Nothing is published in that first fortnight until the plan is signed off, so the change is not visible to your customers.

Yes, every one of them. They are opened under your business with us added as a manager, so a change of supplier costs you nothing but our access. Ask any agency this before you sign, because recovering an account later can take weeks.

Usually one to start with, then a second once the first brings messages. A second account doubles the production and rarely doubles the leads, so we would rather earn it than sell it on day one.

One page. What went out, the messages and leads it brought, which posts did the work, and what changes next month. Anything you want in more detail we go through on the call rather than padding the page.

Only if you want to. We run KL projects on scheduled calls and shared files, and we travel down when a project genuinely warrants a kick-off in the room. Most clients find the weekly rhythm more useful than the meeting.

For the broadest terms, often yes, and chasing them wastes money. What usually works is being specific: your service plus your district, or your service plus the exact thing you are best at. Those are winnable and they bring better leads anyway.